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The latest trade updates and news from Jetstar | Having trouble viewing this email? View it online
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Dear Valued Agent,
Some important Jetstar updates for you.
INTERNATIONAL CANCELLATIONS
Jetstar has announced it will extend the suspension of international flights to the end of October 2021, in response to the ongoing Coronavirus (COVID-19) situation.
We will directly contact customers/ agents who are impacted by cancellations in the coming days with a range of alternative options.
VOUCHER EXTENSIONS
Jetstar will be extending credit vouchers issued as a result of COVID-19 disruptions to have an expiry date of December 2022.
As Jetstar’s flights are published up to one year in advance, this means customers will be able to use their vouchers for travel up until December 2023.
Extensions will be automatically processed through March and April, and customers will receive an email with the extension back to the email address attached to their voucher.
Vouchers are multi-use and can be used across multiple bookings - any outstanding credit from one booking can be used towards another.
To check the balance of current vouchers please visit our link here.
Best regards,
The Jetstar Sales Team
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