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The latest trade updates and news from Jetstar | Having trouble viewing this email? View it online
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Dear Valued Agent,
What fantastic news for November 23, seeing the borders reopening between Victoria and New South Wales! Jetstar has added thousands more flights back into our schedule which will see Melbourne-Sydney once again become the busiest air route in Australia.
Qantas and Jetstar will operate more than 250 flights per week across five routes, offering travellers 48,000 seats per week between the two states. This compares with just ten return flights per week operating between Melbourne and Sydney in October. Both carriers will look to add more flights if there is sufficient demand.
The flights will see the Qantas Group's overall domestic capacity increase from around 30 per cent per cent of pre-COVID levels to just under 40 per cent from late November, with more aircraft 'woken up' and more employees returning to work to support the additional flying.
As a result of the COVID-19 pandemic, Qantas and Jetstar have introduced a number of initiatives through the Fly Well program to improve customers health and safety.
And a reminder that inflight menu purchases are now available on all Jetstar (JQ) flights. Click here to see our updated menu offering a range of light meals, snacks, hot & cold drinks and alcoholic beverages.
Jetstar Flights between Victoria and NSW from 23 November 2020
| Route |
Weekly return flights
from 23 november |
lead-in fare
(one-way) |
| Melbourne - Sydney |
42 |
From $75 |
| Melbourne - Ballina |
5 |
From $97 |
| Melbourne - Newcastle |
10 |
From $64 |
Fly with Confidence
Your health and safety is our highest priority. As travel restrictions start to ease, we've introduced the Fly Well program; a series of new and existing wellbeing improvements designed to improve safety and help you feel comfortable about flying again.
Pre-flight
- Information sent to you before you fly, so you know what to expect
- Contactless check-in (either online or via our mobile App) is recommended
- Social distancing measures, to minimise crowding
- Contactless scanning of boarding passes further reducing shared contact
- Hand sanitising stations throughout the terminal and progressively installed at departure gates where feasible.
Onboard the plane
- A Fly Well pack will be provided containing a face mask and sanitising wipes ahead of boarding.
It is strongly recommended that you wear a mask throughout your flight. You can also bring your own mask if you'd prefer.
For flights between Australia and New Zealand and flights to and from Victoria, face masks are mandatory and must be worn at the boarding gate and for the duration of your flight. If departing Victoria, you should also be wearing a face mask before entering the airport terminal.
Sanitising wipes are provided for you to wipe down seat belt, trays and armrests if you'd like. When disembarking the aircraft, place any used sanitiser wipes and facemasks back into your pack and dispose of them in the airport terminal bins on arrival.
- Enhanced cleaning of aircraft with a disinfectant effective against Coronaviruses, with a focus on high contact areas – seats, seatbelts, overhead lockers, air vents and toilets
- In-flight catering: we've introduced a streamlined single-page laminated menu which is easy to wipe down and modified our card-handling procedures for our buy-on-board service
- Customers asked to limit movement around the cabin, once seated
- Our people are trained with the latest hygiene protocols
Once onboard the plane, the risk of inflight transmission is extremely low.
Quality air filtration: The air conditioning systems of all Jetstar aircraft are already fitted with hospital-grade HEPA filters, which remove 99.9% of all particles including viruses. The air inside the cabin is also refreshed every few minutes, ensuring the highest possible quality of cabin air.
Configuration of the aircraft: The seats and galley act as a natural barrier and people are not seated face-to-face.
We look forward to welcoming you and your customers onboard.
Stay safe and happy flying.
The Jetstar Sales Team
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