To our valued agents,

Due to the lockdowns in Melbourne, we have reviewed our schedule and a number of flights have been cancelled. Our teams are in the process of contacting affected customers directly with a range of options, which may include a refund depending on the circumstances. Please review our Travel Alerts page for more information.

Routes mostly impacted are between Melbourne and Sydney, Newcastle and Ballina (Byron) where frequency of flights have been significantly reduced from 10 July. Customers who need to travel are encouraged to review the restrictions and re-arrange travel as required.

State border travel restrictions are constantly changing. This may include mandatory entry permits, pre-approval, or denied entry. For travel within Australia please review the below border restrictions to ensure you can meet the conditions of entry.

• New South Wales (including Lord Howe Island)
• Northern Territory
• Queensland
• South Australia
• Tasmania
• Victoria
• Western Australia